Read what graduates, who have experienced the DSS service difference are saying.
"Mr Levingston,
I am writing this letter in regard to the professionalism, courtesy, knowledge and expertise 2 of your employees displayed via the telephone. I'll begin with Lorie ext 342, an extremely inteligent, pleasant person with excellent public / relations skills. Not being well-versed with loan knowledge, I was blessed to speak with Lorie, who seemed to turn mud into water. I now feel well informed and am no longer apprehensive of speaking to loan personnel.
i would appreciate your time and consideration in seeing that Lorie is recognized for her excellent work skills. I also spoke to another employee who answred Lorie's phone line on 3/22/06 and she exhibited excellent qualities as well. I do not know how many employees you work with, but these two are of the highest quality, when it comes to dealing with clients. A big THANKS to them..."
Jackie Shingleton
"I am extremely pleased with and grateful to have consolidated my student loans through DSS. I was so relieved, as I had been struggling for years with what seemed to me to be an impossible obstacle to overcome; which led me to even avoid my student loans altogether at times. In all those years and countless conversations with uncompromising and at times even aggressive representatives at my previous lender, I do not recall ever having the benefits of consolidation explained to me. The information and services extended to me, free of charge, by DSS were outstanding. As a result, I have full confidence in DSS service. They have transformed an overwhelming situation into a reasonable and fair one. Thank you all so much!"
Susan Holmberg
Florida
"It was a pleasure to deal with Julie, my loan specialist. She is very knowledgeable about student loan consolidation and very patient with us."
Ky and Ian Divittorio
New Jersey
"I recently began my search for services to consolidate my Federal Student Loans. I am very particular when it comes to the companies I do business with. I did a lot of research before consolidating my student loans. I found Direct Student Service to be the most accessible, professional and caring representatives I came in contact with. I highly recommend any student that is seriously considering consolidating to make Direct Student Service their company of choice."
Gloria Bussey
Florida
"Thank you Sally for all of your assistance. You are so kind and easy to talk to. You made it so easy for me to handle this very important business. Muchas gracias.
P.S. - My mother says hi!
Keesha Carter
Florida
"I would like to inform you that Ms. Serrano was helpful in walking me through the loan process. I actually chose your institution because Maria was so friendly. Her level of professionalism was quite evident. Ms. Serrano answered all of my questions without hesitation."
Susan Kadela
Michigan
"The loan specialist from Direct Student Service has been most courteous and honest, and a great pleasure to work with. I felt like I had known her for years. She answered every question I had with a positive attitude. Working with Tina Hegan has made me really understand the importance of consolidating my student loans."
Myron Ware
California
"Quisiera agradecer a Maria Sally Rodriguez por su profesionalismo y dedicacion y su tiempo. A 'la vez dar constancia de su entusiamo y guiarme en estos pasos nuevos de consolidacion para mi, dar reconocimiento por su envolvimiento y trato muy amable hacia mi persona.
Gracias Sally por inspirarme mucha confianza y ojala hubieran muchas como tu'.
Fernando Saire
New Jersey